Giveaway of the Day Forums

1. 

   rod247
   Member

   I have clicked on set up and nothing happens at all. I switched the computer off and after 30 mins switched back on again and went straight to set up still nothing happens. Please can any one advise. This has happened on other giveawayoftheday products but not all.

   Posted 11 years ago #
2. 

   Mavadelo
   Member

   It might be an Idea to also post your operating system (XP/Vista/7/8) for the best advice
   If running Vista 7 or 8 did you try running it as administrator (right click setup, choose run as admin)

   Posted 11 years ago #
3. 

   ChrisS
   Administrator

   I'd check your security software to see if it's reporting a problem. There is one report of a "virus" in the comments that's most likely a false positive. If your security software finds a virus, even erroneously, it will terminate the installation.

   Posted 11 years ago #
4. 

   rod247
   Member

   Thanks for those help messages. I have passed it thru my security and everything is ok. I am using Windows 7.

   Posted 11 years ago #
5. 

   mikiem2
   Moderator

   Make sure you're extracting the files from the .zip file you downloaded. There should be 3 files in each of today's .zip files -- readme.txt, setup.exe [3.14 MB (3,294,328 bytes) for each], & setup.gcd [8.39 MB (8,806,776 bytes) or 15.8 MB (16,580,006 bytes)]... if not, or if the .exe &/or .gcd file is smaller after you try to run it, your AV software may be deleting or quarantining the file(s) -- also when that happens the AV software usually records that to some sort of log you can check. And it doesn't hurt to right-click setup.exe, selecting Run as admin from the pop-up menu. Last 2 things I can think of at the moment, besides checking the info in the forum stickies, is to also check Task Mgr. to make sure setup.exe isn't already running, & making sure you have sufficient user rights & the needed disk space for the GOTD setup file to expand everything in your Temp folder.

   Generally if there's a chance that your security software is interfering you can try to exclude the 2 GOTD files or the folder they're in, or you might be able to turn real-time scanning off. If you're behind a router with NAT, you might feel safe enough to try turning off your Anti-Virus & firewall, but that choice is up to you.

   Posted 11 years ago #

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